Posted By: Julia Ketchum
Today, many sites, including Amazon, Yelp, Ebay, Redbox, and Internet Movie Database have user reviews rate anything and everything – products, services, etc. These reviews are often helpful. A bad review can save you from watching a horrible film or doing business with a horrible company. However, the business with the bad review will likely get upset and try to do something to silence the critic. Who is responsible for the bad review: the internet service provider or the user who wrote the review? In this post, we will talk about 47 U.S.C. § 230 of the Communications Decency Act and Kimzey v. Yelp. In conclusion, the OSP (online service provider) will not be considered responsible, but the user can be liable for defamation. Although the user might be liable, we will end with the many reasons a law suit is unlikely and how to avoid a law suit altogether.